Shipping & Delivery Policy

Shipping & Delivery Policy

We are committed to ensuring your order arrives safely and on time.

Shipping Methods

Egypt Domestic Shipping

  • Standard Delivery: 3-5 business days
  • Express Delivery: 1-2 business days
  • Free shipping on orders over 500 EGP

International Shipping (MENA Region)

  • Standard: 7-10 business days
  • Express: 3-5 business days

Order Processing

All orders are processed within 1-2 business days. You will receive a tracking number via email once your order ships.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer competitive rates and work with trusted logistics partners.

Damaged or Lost Items

If your item arrives damaged or lost, please contact us within 48 hours with photos of the packaging and item. We will arrange a replacement or refund.

Last updated: May 2026